All bags are subject to search upon entering the Abbotsford Centre. Please have your bag ready for search before entering the Abbotsford Centre to accelerate the process. Please note, larger type bags like carry bags or backpacks are prohibited.

Baby changing stations are available on all levels of the venue: Main Level Women’s Washroom located at Section 103 Family Washroom located at Section 104 Men’s Washroom located at Section 115 Lower Level Family Washroom located at Section 101 Suite Level Women’s Washroom located in the Lounge Family Washroom located near Suite 20

Trained service animals are welcome at Abbotsford Centre to provide assistance to guests. All service animals must remain on a leash or in a harness at all times. The service animal is required to rest in the seating area of the guest, not in the aisle. It is recommended that guests contact the Abbotsford Centre by phone at 604-743-5000 or via email at info@abbotsfordcanucks.ca in advance of their event to ensure we can appropriately accommodate the needs of the guest and his or her animal. All other animals or pets are prohibited from the Abbotsford Centre.

Alcohol and beer will be served at most Abbotsford Centre events to those 19 years and older. It is Abbotsford Centre policy to request government photo identification from any guest appearing 40 years of age or younger. The BC Government requires two pieces of ID for verification of age. An official government-issued ID (including foreign government-issued) with name, picture and birth date, such as a driver’s licence or passport A secondary ID that includes name and signature or picture, such as a credit card or student ID No alcohol will be allowed to be brought in or out of the venue. Any person appearing to be intoxicated before entering the Abbotsford Centre may be denied entry. Any guest found intoxicated within the venue or causing a disturbance, as determined by management, will be asked to leave the venue without a refund. No alcoholic beverage may leave the venue.

Abbotsford Centre is equipped with Automatic External Defibrillators (AED) located in various locations throughout the venue. Designated employees, in addition to our medical services providers, have been properly trained and certified to use the AEDs.

A limited number of accessible parking spaces are available in Lot 4, in front of the Main Entrance on University Way. This lot is unavailable for pre-purchase, you are able to pay for parking when you arrive. Please remember that your stall number is required to pay. Please visit: www.abbotsfordcentre.ca/plan-your-visit/parking/ for more information. You can pay for parking over your phone by calling 1-866-234-7275 or online at m.paybyphone.com

A limited number of accessible seating is available for all events at the Abbotsford Centre in specific locations depending on the event and location of the stage. To purchase accessible seating for any event at the Abbotsford Centre, please visit Ticketmaster.ca and toggle on “Accessibility” under Filters or call the Box Office at 604-743-5026.